Our Return Policy
At Artful Creations, we utilize a made-to-order business model to ensure high quality and keep costs low. This means we partner with production specialists to create your items only after you place an order.
Quality Guarantee:
We are committed to delivering your order quickly and in perfect condition. If your item arrives damaged or with a print defect, we will gladly offer a replacement or a full refund, and you can keep the original item.
Returns and Exchanges:
Because each item is custom-made to your specifications, we reserve the right to deny refunds or exchanges for reasons other than damage or print defects. We understand this may be different from standard return policies, and we appreciate your understanding.
Our Commitment to You:
As a small business, we are dedicated to providing you with the best possible service and quality products. We value your support and thank you for choosing Artful Creations.
How to Request a Replacement or Refund: If your item arrives damaged or with a print defect, please contact us at returns@artfulcreations.shop within 30 days days of receiving your order with clear photos of the damage or defect. We will process your request promptly.